36 Vegas Casino Responsible Gambling

We take safer gambling seriously at 36 Vegas. Our aim is to help you play in control and enjoy your time with us. We provide clear tools and practical options so you can set limits, take breaks, or get help if gambling stops being fun.

Player protection principles

We believe in responsible play, clear information and fast access to support. That means offering easy-to-use controls on your account, staff who can respond if you need assistance, and guidance on recognising risky behaviour. Our approach is practical and focused on keeping play safe and sustainable.

Activity-control tools

You can manage how you play using the controls in your account area. Typical options include deposit limits, time-outs and self-exclusion. Use these tools at any time and change them from your profile or by contacting support if you need help.

Deposit limits

Set daily, weekly or monthly deposit limits to keep spending predictable. Limits apply immediately once saved, and we can help adjust them if you need to raise or lower a threshold. Consider setting conservative limits to match your budget.

Loss limits

Loss limits let you cap how much you can lose over a set period. They work alongside deposit limits to give you tighter control over net spend rather than just deposits.

Time limits and session breaks

Choose session reminders or set automatic time-outs to prevent long play periods. You can take short breaks or longer cool-off periods depending on what suits you.

Self-exclusion

If you need to stop play completely, self-exclusion is available. This blocks access to your account for the period you choose and prevents future logins. Contact our support team if you want to start a self-exclusion or need information about the process.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, spending beyond means, playing for longer than intended, or neglecting other responsibilities. If you notice these patterns in yourself or someone you care about, act early and use the available tools.

Tips for keeping control

Practical steps include setting firm deposit and time limits, avoiding gambling when stressed or under the influence, budgeting entertainment spend in advance, and using session reminders. Regularly review your activity and take breaks when you notice changes in behaviour.

Professional help and support organisations

We encourage anyone who needs extra support to contact recognised help services. Support organisations such as GamCare, BeGambleAware and GAMSTOP provide confidential guidance, self-assessment tools and treatment options. If you prefer, reach out to our support team for guidance on using the account tools or starting a self-exclusion.

Contacting us for help

If you want assistance with limits, self-exclusion or account checks, contact our support team via live chat or email. We will treat all requests confidentially and help you apply the controls that suit your situation.